How it works
All your Telegram chats in LiveChat. The integration supports:
Telegram Bots
Telegram Private accounts
Telegram Group Chats
Text, stickers, photos, videos, audio files, PDFs, and all kinds of media files
Contacts and location details
ChatBot and rich messages (carousels and quick reply)
Connect up to 10 Telegram Bots. Use LiveChat Teams to routing chats among your agents.
To maintain the top level of security, we don't keep your messages on our servers.
To get help or support, please contact the integration developer via Telegram.
Experimental: connect Telegram Private Account using phone number.
Key Features
Just copy-paste your Telegram Bot Token. If you run into any trouble, check our simple installation tutorial, which guides you through the installation process.
Reply to messages in Telegram Groups right from LiveChat.
Automate your customer service with ChatBot.
Connect with up to 10 Telegram accounts.
We support Messaging Mode so that you can reply to the chats even the next day.
Block users who keeps causing trouble. Similar to LiveChat Ban visitors, select the three dots icon “…” in the top right corner and click Block this user
Easily manage your community with the groups topic support.
Benefits
Use LiveChat as one platform for all your conversations.
On mobile devices, users read 96% of messages within three minutes. Use this opportunity to change customers' engagement on mobile.
That's why we don't retain your chats data.
What's new
[1.8.0] - 2024-09-05
· Add support for Topics in Telegram Groups.
· Add an option to let customers to rate chats. To enable feature, check the settings.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact FEDYK sp. z o. o.. You can also suggest improvements or request new features in the upcoming versions of Telegram.