SentiOne Automate
Integrate with SentiOne Automate Conversational AI platform
Use this application to easily connect SentiOne Automate platform with your LiveChat and utilize the potential of conversational AI.
SentiOne provides you with a complete solution for creating AI-powered conversational interfaces. With our technology, you’ll build chatbots and voicebots that people want to talk to!
Getting started with chatbots and AI technology may seem tricky, but in fact, it doesn’t have to be complicated. And when you’re using the right bot-building platform with low-code and no-code capabilities, you won’t even need any special tech skills.
To use this application, you’ll need to have a SentiOne Automate user account first, with which you can configure your chatbot. Contact us today if you want to take part in the AI revolution!
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Key Features
Build bots that people want to talk to — no code required! Create sophisticated and robust conversations using our intuitive dialog manager interface. Simply drag and drop phrases, multiply intents, and test conversations in real time.
SentiOne bots have 94% intent accuracy recognition thanks to our NLU engine, pre-trained with more than 30 billions of online conversations. Every new bot can be trained with first-party data (historical conversations, industry-specific phrases) to achieve even higher accuracy.
Analyze bot performance using metrics such as average handling time, average resolution time, number and quality of cases, and more. Monitor automation quality by tracking conversation transcripts, performing context analysis, and measuring customer satisfaction.
Build chatbots and voicebots at scale thanks to automated testing functionalities. Don’t waste time testing manually – use automated tests to monitor both the performance and quality of your bots in real time.
Benefits
A new generation of conversational bots that can automate up to 40% of repetitive tasks or customer requests without sacrificing quality.
Augment your customer support with AI bots to improve effectiveness and provide 24/7/365 service. Let our bots handle the most repetitive requests, so your customer service agents can focus on complex tasks.
What's new
Official changelog
Please follow official changelog for most up to date information on new releases https://automate.help.sentione.com/changelog
App Terms
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