Customer Labels
Use custom labels and scoring to quickly identify and prioritize customers.
Give every chat instant context with custom labels and built-in scoring. Labels help agents quickly recognize customers and recall important details, while scoring makes it easy to prioritize high-value leads. This streamlined approach ensures more meaningful conversations, higher conversion rates, and a better overall customer experience.
Key Features
Let agents assign scores to the visitors. It could work as a lead scoring.
Categorize your customers with custom labels to recognize them easier during ongoing chats.
Benefits
Make labels and scores visible to all agents for consistent context across chats.
Assign scores so your team can focus on high-value prospects first.
Instantly identify returning visitors or VIPs by glancing at their labels.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Abylay Keldibek. You can also suggest improvements or request new features in the upcoming versions of Customer Labels.