2way Newsletter SMS
Turn LiveChat conversations into real leads and sales
Turn LiveChat conversations into real leads and sales
Every conversation starts with a message.
For many customers, SMS is the most effective communication channel. Why? Because 98% of SMS messages are read - often within minutes.
With 2WAY, you can use the exact moment of customer engagement to turn their attention into a verified phone number and direct SMS contact, right when the customer is most engaged.
Transform LiveChat into a powerful lead generation and SMS marketing tool.
How it works (3 simple steps)
- Invite customers to subscribe Set up an SMS newsletter invitation that appears at the right moment - for example, after a certain time on your website or at the start of a chat. A discount or bonus offer helps increase sign-ups.
- Collect leads during the conversation Customers subscribe directly inside the LiveChat window - quickly, without long forms or extra steps.
- Activate the contact via SMS Once subscribed, customers instantly receive a welcome SMS with a discount code, offer, or message. The number is verified using double opt-in, ensuring the highest database quality. You gain a verified lead, ready for further communication.
Why 2WAY + LiveChat?
Real, verified leads Every subscriber provides a real phone number confirmed with double opt-in.
Reach customers at the moment of decision Engage customers when they are already involved in a conversation.
Direct sales channel SMS is one of the fastest-read communication channels - perfect for offers, reminders, and promotions.
Automation without IT involvement Easy setup and fully automated workflows.
Your database, your data Build and own your SMS subscriber base, independent of ads and algorithms.
Key Features
All LiveChat features you already use work seamlessly with 2way.app, including:
Canned responses
CRM integrations
Automations
Role and team management
You are not charged for incoming SMS messages. With 2WAY, you only pay for messages you send transparent and fair.
Whether you are a large enterprise or a small local business, you can start communicating with customers and building your SMS list immediately.
Benefits
Customers subscribe in seconds, directly in the chat, at the moment of highest engagement.
Subscribers are collected automatically during LiveChat conversations - no manual work or extra tools needed.
No matter your company size, you can start building your SMS subscriber base today.
All conversations and interactions are managed in one place, with full chat history and message search.
Every subscriber provides a real phone number confirmed with double opt-in.
Engage customers when they are already involved in a conversation.
SMS is one of the fastest-read communication channels - perfect for offers, reminders, and promotions.
Easy setup and fully automated workflows.
Build and own your SMS subscriber base, independent of ads and algorithms.
Send offers and promotions
Recover abandoned carts
Run loyalty programs
Collect feedback and reviews
Build long-term customer relationships
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact 2way, Inc.. You can also suggest improvements or request new features in the upcoming versions of 2way Newsletter SMS.